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Support Center

Learn more about your device with guides, shopping support, and more.

What shipping method do you offer?

We offer two delivery options for you to choose at checkout: Standard and Priority. The listed delivery options and estimated delivery date can vary depending on a variety of factors including package weight, package size and delivery address.

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How do I cancel my order?

You may contact our customer service via support@global.ztedevices.com cancel your or...

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Can I modify my invoice?

Please contact our support team at: contact@global.ztedevices.com for any question/...

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Can I choose which regional charger/plug I receive?

Included chargers are based on region and cannot be manually selected. However, all o...

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Why are shipping fee different in different countries?

The shipping fee is depending on your receipt address. If the delivery address is a...

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