...

Support Center

Learn more about your device with guides, shopping support, and more.

Why are shipping fee different in different countries?

The shipping fee is depending on your receipt address. If the delivery address is a remote area, the actual cost may be higher than usual.


Related articles

How do I cancel my order?

You may contact our customer service via support@global.ztedevices.com cancel your or...

Read more  
Can I modify my invoice?

Please contact our support team at: contact@global.ztedevices.com for any question/...

Read more  
Can I choose which regional charger/plug I receive?

Included chargers are based on region and cannot be manually selected. However, all o...

Read more  
How do I change my shipping method after placing an order?

Unfortunately, once an order is placed you will not be able to change the delivery me...

Read more