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Support Center

Learn more about your device with guides, shopping support, and more.

What should I do if my tracking has not been updated for an extended period of time?

If you notice that your tracking number has not been updated for an extended period of time please contact support@global.ztedevices.com. Once we obtain all of the relevant information it will take 5 business days to process. We will do our best to handle your case as soon as possible.


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