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Support Center

Learn more about your device with guides, shopping support, and more.

What should I do if my parcel is lost?

If you feel that your parcel is lost or missing, please contact support@global.ztedevices.com . We will carry out a full investigation to determine the next steps. Once we obtain all of the relevant information it will take 5 business days to process. We will do our best to handle your case as soon as possible.


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