...

Support Center

Learn more about your device with guides, shopping support, and more.

Why is the compass sometimes inaccurate?

1. It is recommended that you restart the mobile phone to check whether the function is restored.2.The magnetic field sensor is easy to be interfered by the external environment. The deviation of the compass indication direction of different types of mobile phones is within the normal range.3.Check whether there are interference sources with strong magnetic fields such as magnets, electromagnetic ovens, and microwave ovens. If there are interference sources, use the compass.4.After eliminating the interference source, please calibrate the compass. If the compass is not used for a long time or the current accuracy is low, start the compass app to enter the calibration interface. Please complete the calibration according to the prompt.5.If the problem cannot be solved by the above method, upgrade the system and check whether the problem can be solved.6.If the problem still exists after the upgrade, go to the after-sales service office for repair.


Related articles

Photos are blurred after being zoomed in

This is normal. You can adjust the camera resolution to the maximum to reduce th...

Read more  
How to zoom in a photo?

You can zoom in or out with two fingers.

Read more  
What is the default path for saving photos/video files? How to change it?

Open the camera, and tap the setting icon above the screen. The setting is displayed.Se...

Read more  
How to Obtain an NFC-Supported SIM Card

To experience the NFC-enabled analog function, you need to replace the NFC-SIM card...

Read more