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Support Center

Learn more about your device with guides, shopping support, and more.

Why Data Services Cannot Be Used During Roaming?

The first possibility is that data roaming is not supported for your package fees.

Dial the customer service number of the operator to query the conditions for using the data service in roaming status.

The second possibility is that the data roaming function is disabled.

Enter "Settings-Network&internet-SIM cards-Mobile network" to turn on the Data roaming switch.


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