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Support Center

Learn more about your device with guides, shopping support, and more.

Whether a newly purchased mobile phone needs to refresh the system version

If there is any version update, upgrade your mobile phone to the latest version in time.
Upon receipt of the upgrade prompt, enter "Settings--System--System update" to check whether the updated content needs to be upgraded. It is recommended that you upgrade it in the Wi-Fi environment.
System updates will improve cell phone performance, enhance personal privacy and data security protection, and provide more new functions for you. Therefore, it is recommended that you upgrade your cell phone in a timely manner. If the system is not upgraded, the current system can also be used properly.
Online upgrade does not clear user data. However, to protect your data security, it is recommended that you back up data before upgrade.
Note: The specific model menus may be slightly different.


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