Unexpected Restarts
Confirm whether the issue is related with a specific application. If you are experiencing problems with a single app, uninstall and reinstall that app.
Make sure that your device is up-to-date. If the issue persists, please back up your device and perform a hard reset.
Related articles
I'm experiencing a bootloop issue.
If your device restarts continuously, please try the following 1....
Read moreHow can I back up my data?
1. In the settings menu, select "System"> "Backup" 2. Select "Backup up to Goog...
Read moreCan't Power On
Issues that occur on phones when the power is on are usually related to one of the ...
Read moreDead Device/Frozen Display
When the phone appears to freeze or hang, please follow the troubleshooting steps ...
Read more