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Support Center

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The image saved by the application cannot be opened or found in the library.

1. By default, the pictures less than 20k are screened from the. Library, so as to prevent some icons from caching the pictures for display in the library. If the image you save is too small, you can open the Library Setting menu to disable this setting.
2. You have no intention of shielding some folders, but you can open the Graph Library Setting - Album Filtering to disable this setting.
3. Some applications adopt the strategy of preventing the map library from scanning and saving the pictures. Please:
1. Open the library, and click the list to check whether the picture is displayed.
2. Such applications will generate a hidden folder ."nomedia" in the folder of the file system. This folder will prevent the library from scanning the picture saved by other applications. Please delete this folder in the following way:
1) To display hidden folders in the file manager, select Application > File Management > Settings > Show Local Hidden Files. Disable the function of shielding small pictures.
2) Delete the ."nomedia" folder: Enter the application "File Management" – click the mobile phone – find ."nomedia" to delete, and restart the mobile phone.


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