...

Support Center

Learn more about your device with guides, shopping support, and more.

The wireless network speed is lower than the wired network speed.

The Wi-Fi signal may be weakened due to interference. WiFi signals are transmitted in the air through wireless signals. UE antennas, signal interference, transmission distance, and obstacles during transmission cause attenuation of the transmission process of WiFi signals and affect the WiFi rate. Therefore, the WiFi rate may be lower than the wired rate.

Related articles

Photos are blurred after being zoomed in

This is normal. You can adjust the camera resolution to the maximum to reduce th...

Read more  
How to zoom in a photo?

You can zoom in or out with two fingers.

Read more  
What is the default path for saving photos/video files? How to change it?

Open the camera, and tap the setting icon above the screen. The setting is displayed.Se...

Read more  
How to Obtain an NFC-Supported SIM Card

To experience the NFC-enabled analog function, you need to replace the NFC-SIM card...

Read more