Support Center

Learn more about your device with guides, shopping support, and more.

If I return my device, when will I receive my refund?

If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item or cancelation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account.
If you paid by Paypal, refunds will be sent to your Paypal account within three business days.

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