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Support Center

Learn more about your device with guides, shopping support, and more.

How to enter the RECOVERY mode?

When the mobile phone is powered off, press the power key and volume up key at the same time to power on the mobile phone. When the mobile phone feels vibration, release the power key and the mobile phone will enter the recovery mode. You can forcibly upgrade the SD card and restore the factory settings.
Note: Mobile phones on different platforms are slightly different in the recovery mode. If you encounter any problem, please contact ZTE customer service.

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