How come my credit card payment isn't going through?
Please confirm that the credit card information has been filled in correctly. If this is the case, please try again after a few minutes. If the problem persists, check with your credit card issuer or try a different method of payment. You may also try to use a different payment method, i.e. PayPal. If the payment still fails, please send us a screenshot of the error message.
What happens if I'm charged twice?
Rest assured you have not been charged twice. Please contact your card issuer, as t...Read more
When will I be charged for my order?
When paying with a credit card you will not be charged until the products have ship...Read more
How can I obtain a receipt or invoice?
You will always receive a basic invoice via email after purchase. We can provide an o...Read more