When the display is showing abnormal color, you may check below phenomenon,
- Yellow, black and white screen
- Flickering/Flashing screen
- Lines on display
- A bright spot on the screen
For the above issues, double confirm:
1. Confirm If the issue is consistent or random.
2. Try to take a screenshot, then confirm whether the screenshot has the same problem by viewing it on a computer.
3. Please back up all the data, clear cache and perform a factory reset. If the issue still persists, contact customer service.
How to maintain my screen
1. Do not keep your phones, keys, and cards together in one pocket, since keys and ...Read more
Screen is blank or black
When the display is showing blank, you may check below phenomenon: - Blank...Read more
Touchscreen Not Working
If you notice any display or touchscreen issues, please follow the troubleshooting ...Read more