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Support Center

Learn more about your device with guides, shopping support, and more.

Why mobile phone cannot search hotspots?

1. Restart the Wi-Fi switch.2.Restart the mobile phone, and check whether Wi-Fi signals can be found.3.Check whether the hot spot to be connected is set to "hidden."
4. If the problem cannot be solved, back up materials and try to restore the factory settings. If the problem cannot be solved, go to the site for repair.


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