...

Support Center

Learn more about your device with guides, shopping support, and more.

What should I do if I received wrong or missing merchandise?

If you received wrong or missing merchandise please contact our customer support via support@global.ztedevices.com with photo evidence of your claim. We will process your claim within 5 business days.


Related articles

What is warranty policy for the ZTE Devices?

Warranty Notice

Read more  
Can I purchase specific parts for my device?

Unfortunately, we do not sell specific parts.

Read more  
Can I purchase add-ons during the repair process?

Our repair services are strictly limited to repairing or replacing your device. We will...

Read more