Do I need to pay customs or import charges for my order?
ZTE Store offers customers customs duties, taxes and fees ("Import Fees") estimation during checkout and customs clearance on your behalf for EU countries.
If your order is been delivered to a country outside Europe Union, you may subject to import duties and taxes which are levied once the package reaches your country.
What happens if I'm charged twice?
Rest assured you have not been charged twice. Please contact your card issuer, as the m...Read more
When will I be charged for my order?
When paying with a credit card you will not be charged until the products have shipped....Read more
How can I obtain a receipt or invoice?
You will always receive a basic invoice via email after purchase. We can provide an off...Read more
What do I do when my online transaction fails?
There are several potential reasons: 1) A problem with the credit card; 2) Your online...Read more