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Support Center

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Why can't my mobile phone search for Bluetooth speakers?

1. Verify that the Bluetooth speaker is powered on and has sufficient power.
2. Ensure that the Bluetooth speaker is within the valid range (10 m).
3. Ensure that the mobile phone can be searched only after the Bluetooth speaker is enabled with the Discovery Mode function.
Note: For Bluetooth speakers of different brands, the operation methods for enabling the "Discovery Mode" are different. Refer to the user manual or consult the Bluetooth speaker customer service personnel.
4. If the searched mobile phone is already in the matched device list (or has been connected to another mobile phone), cancel the matching in Bluetooth settings, and re-search for the connection.
5. Restart the Bluetooth speaker, and try again.
6. Enable Bluetooth again, and try searching again.


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