Support Center

Learn more about your device with guides, shopping support, and more.

Handset shell scratch

Before delivery, handsets are strictly inspected, and meet the appearance inspection standards in the industry.
If the mobile phone is scratched with hard sharp objects or is strongly impacted during use, damage may occur.
To protect the phone shell, it is recommended that you use the protective cover that matches the phone.

Related articles

Photos are blurred after being zoomed in

This is normal. You can adjust the camera resolution to the maximum to reduce the ambig...

Read more  
How to zoom in a photo?

You can zoom in or out with two fingers.

Read more  
What is the default path for saving photos/video files? How to change it?

Open the camera, and tap the setting icon above the screen. The setting is displayed. S...

Read more  
How to Obtain an NFC-Supported SIM Card

To experience the NFC-enabled analog function, you need to replace the NFC-SIM card in ...

Read more