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Support Center

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Why Cannot the Overseas Roaming Network Be Registered During International Roaming?

Contact the local operator for details.
1. It is recommended that the subscriber confirm with the home operator about whether the international roaming service is enabled and which operator has signed the roaming agreement.
2. If the roaming service is enabled, when the user arrives overseas for the first time, the user can be automatically registered to the local roaming network through mobile phone restart or flight mode.
3. If you still cannot register after restarting the mobile phone or enabling/disabling the flight mode, please use "Settings-Network&internet-SIM cards-Mobile network-Network operators" to close the Choose automatically, search the network list manually and click the network signed with the roaming agreement to register manually.
4. If the manual registration still fails, it indicates that the operator has not subscribed to the roaming service in this country. In this case, contact the operator again.


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