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Support Center

Learn more about your device with guides, shopping support, and more.

When an application is used, a message box is displayed, prompting no response.

The following prompt appears occasionally: An error occurs during the operation of the application. Clear the back-end processes to restore them.
If you open this application and run it, the following prompt will be displayed: This application may not be compatible with the mobile phone system. It is recommended that you uninstall and install other applications of the same type.


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