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Support Center

Learn more about your device with guides, shopping support, and more.

The URL contained in the short message sent by the official website is an official URL but is identified as an unofficial URL.

Non-official websites are detected by using the whitelist mechanism. The update of the whitelist depends on the website data provided by official organizations. Therefore, if the website is not updated in a timely manner, the official website may be identified as an unofficial website. The detection results of the official website are for your reference only.


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