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Support Center

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The mobile phone heats up when the VR application is running.

When running VR applications, the power consumption is much higher than that of common applications. This is a typical high-load scenario, where handsets will be obviously heated up, which is normal.
There are sufficient thermal protection policies inside the mobile phone to ensure the proper operation of the mobile phone. To avoid high temperature, it is recommended that you:
1. Avoid mobile phone VR applications (for example, in hot summer weather or direct sunlight) when the ambient temperature is high.
2. Do not use it in areas with poor signal quality or unstable signals. To ensure good network quality, the Rx and Tx power of the mobile phone will be increased automatically, which may increase the heat generated by the mobile phone.


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