The effect is poor when music or videos are played, resulting in jamming, noise, and even no sound.
When music or video is played, the effect is poor, and jamming, noise, or even no sound occurs.
1. You can check whether the speaker is blocked by a foreign object, which affects the playback quality of the mobile phone.
2. Try to play other local audio or videos to see whether the audio or video files have quality problems.
3. If many back-end applications are enabled, it is recommended that you close a part and then check it again. Many back-end applications may occupy a large amount of running memory and cause jamming when music and video are played.
4. It is recommended that you store music and video in the memory of your mobile phone. If an external SD card is faulty or operates at a low rate, you cannot play them properly.
5. In most cases, network conditions affect the audio and video playing effect. It is recommended that you play music when the network is good.
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