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Support Center

Learn more about your device with guides, shopping support, and more.

Slow startup or stay in Logo interface for a long time

When the mobile phone is powered on for the first time after the upgrade, the apps installed on the mobile phone will be optimized in advance, which takes some time. This is normal.
Suggestions:
After the upgrade, charge the mobile phone with a screen off for more than two hours, and restart the mobile phone to ensure that the apps installed in the mobile phone are optimized.


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