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Support Center

Learn more about your device with guides, shopping support, and more.

Jamming Occurs After Upgrade

1. After the system is upgraded, some apps on the mobile phone are stuck or slow because some apps are not preloaded. This is normal. It is recommended that you clear the running tasks, disable the WLAN and data services, and restart the mobile phone after continuously charging the phone off the screen for more than two hours.
2. If the app is not on the latest version, upgrade it to the latest version. Applications of the new version will usually solve some known problems and improve their compatibility with the new system. If they are not updated to the latest version, they will also be stuck.


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