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Support Center

Learn more about your device with guides, shopping support, and more.

Inaccurate navigation and positioning

1. The accuracy of mobile phone positioning is related to the accuracy of GPS satellites and the accuracy of maps. You need to perform positioning in locations with strong network signals and an open environment, for example, outdoor locations.
2. The indoor GPS signal is weak, which may cause inaccurate positioning or positioning failure.
For Mifavor 6.* For models before, to achieve more accurate navigation and positioning, you can select GPS, WLAN, Bluetooth, or mobile network to determine the location.
3. If you still cannot locate the fault by using the above method, replace another navigation software to locate the fault again.
4. If the problem still exists, contact the customer service or carry the invoice of the purchased mobile phone to the ZTE after-sales service office for repair.


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