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Support Center

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If the mobile phone fails to identify or read the microSD card, what should it do?

Try to use the microSD cards (such as Kingston and Flash) made by the standard manufacturers. Irregular inferior microSD card has problems of time sequence compatibility. Please insert it into another mobile phone and check whether it can be read or identified. If not, the microSD card may be damaged. In this case, replace the microSD card. It is recommended that you try again after formatting the microSD card. You can use a card reader to format your computer. How to format the microSD card: Insert the microSD into the card reader and connect the computer with the card reader. After the disk of the SD card is popped up, right-click the SD card and select formatting. After the formatting interface appears, click Start to start formatting the SD card.


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