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Support Center

Learn more about your device with guides, shopping support, and more.

If the microSD card is inserted, but the contents cannot be read?

Hot plugging of the screen causes the microSD card to fail to be identified. Please turn off the screen for a period of time (about 10 seconds) and then turn on the screen. If the screen still cannot be read, please try restarting the mobile phone. If the card still cannot be identified, replace the microSD card.


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