Can't take screenshot - ZTE

Support Center

Learn more about your device with guides, shopping support, and more.

Can't take screenshot

1. Verify that the key elasticity used in the following screenshot is normal.
2. Screenshots are not allowed for some bank and payment applications due to security reasons. Check whether the settings of this application are modified to allow screenshots.
3. If your mobile phone is a special customized version, the screenshot function is not allowed as required by the customization party.

Related articles

Photos are blurred after being zoomed in

This is normal. You can adjust the camera resolution to the maximum to reduce the ambig...

How to zoom in a photo?

You can zoom in or out with two fingers.

What is the default path for saving photos/video files? How to change it?

Open the camera, and tap the setting icon above the screen. The setting is displayed. S...

How to Obtain an NFC-Supported SIM Card

To experience the NFC-enabled analog function, you need to replace the NFC-SIM card in ...