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Support Center

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Battery Precautions

1. The battery can be recharged repeatedly, but it is a consumable. If the standby time of the mobile phone is greatly reduced, replace it with the original battery provided by ZTE. Because the battery is built-in and cannot be removed, do not replace it by yourself. If necessary, contact ZTE's authorized service center for replacement.
2. If the mobile phone operates for a long time, especially in a high-temperature environment, the surface heating may occur. This is normal. When you feel hot, stop charging and disable some functions, and move the mobile phone to the shade. Do not press the surface of the handset for a long time.
3. It is recommended that you use only the original battery, charger, and USB data cable provided by ZTE when charging your mobile phone. If third-party accessories are used, the performance of the mobile phone may be degraded, and potential security risks may exist. It is recommended that you do not operate the mobile phone while recharging the mobile phone, and do not cover the mobile phone or power adapter with objects.
4. The battery charging time varies with the temperature and battery usage.
5. When the battery level is low, the mobile phone displays a low-voltage prompt. When the battery level is too low, the mobile phone automatically shuts down.
6. Battery status indicator
You can determine the current battery status through the power icon on the screen.
When the battery level is lower than 20%, the battery level icon on the screen will turn red. If the mobile phone does not respond by pressing the power key, it indicates that the battery level has been exhausted and the original charger of ZTE is needed for charging for about 10 minutes before the mobile phone can be started.


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