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Support Center

Learn more about your device with guides, shopping support, and more.

Why is the software always flashing back and exiting automatically?

Software operation rollback may be caused by the following:
1. If the memory is insufficient, clear the system cache and try again.
2. The application itself is abnormal or does not support the current operating system version.
3. The system firmware version is not supported. Feed back the problem to ZTE after-sales personnel through ZTE's customer service hotline, and the technical personnel will locate the problem.


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