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Support Center

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Why is the charging of a mobile phone slow when the ambient temperature is high and the temperature rises?

In summer, the environment temperature is high, so it is difficult to dissipate heat of the mobile phone. Therefore, the charging speed is relatively slow in winter when the environment temperature is low. This is normal. Solution: 1. Recharge the mobile phone after its temperature is reduced. 2. It is recommended that you disable the back-end application during charging to avoid temperature rise when the power consumption of the mobile phone is high. 3. It is recommended that the mobile phone be charged at an ambient temperature below 30℃ or put on the air conditioner.


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