...

Support Center

Learn more about your device with guides, shopping support, and more.

Why cannot the screen brightness be adjusted automatically?

1. If the light sensor is blocked by a foreign object, the screen brightness cannot be automatically adjusted. In this case, verify that the light sensor is not blocked.
2. Enter "Settings-Diaplay" to check whether the "Automatic brigtness" switch is turned on.
3. Restart your mobile phone, and then perform the test.
4. After backing up important data, restore your mobile phone to factory default settings or upgrade it.
5. If the problem still exists after the above operations, take the invoice of the handset purchase to the after-sales service point for professional maintenance personnel to handle. Please back up important data in advance.


Related articles

Photos are blurred after being zoomed in

This is normal. You can adjust the camera resolution to the maximum to reduce the ambig...

Read more  
How to zoom in a photo?

You can zoom in or out with two fingers.

Read more  
What is the default path for saving photos/video files? How to change it?

Open the camera, and tap the setting icon above the screen. The setting is displayed. S...

Read more  
How to Obtain an NFC-Supported SIM Card

To experience the NFC-enabled analog function, you need to replace the NFC-SIM card in ...

Read more