When the mobile phone downloads or installs the upgrade package, the system prompts parsing failure or installation package verification failure. - ZTE

Support Center

Learn more about your device with guides, shopping support, and more.

When the mobile phone downloads or installs the upgrade package, the system prompts parsing failure or installation package verification failure.

When the mobile phone downloads or installs the upgrade package, the system prompts resolution failure or installation package verification failure. The probable cause is that the network status is poor and the downloaded installation package is incomplete. In this case, download it again. If the network status is always poor, replace the network or download the software later.

Related articles

Photos are blurred after being zoomed in

This is normal. You can adjust the camera resolution to the maximum to reduce the ambig...

How to zoom in a photo?

You can zoom in or out with two fingers.

What is the default path for saving photos/video files? How to change it?

Open the camera, and tap the setting icon above the screen. The setting is displayed. S...

How to Obtain an NFC-Supported SIM Card

To experience the NFC-enabled analog function, you need to replace the NFC-SIM card in ...