...

Support Center

Learn more about your device with guides, shopping support, and more.

What to do if the mobile phone is stopped on the ZTE screen after being upgraded online?

After installing the upgrade package, the phone is stuck in the ZTE interface. Please try the following method
1. If you are stuck in the ZTE interface for a long time, long press the power button 15s to force restart to see whether it is restored;
2. If there is still no solution, it can be forced to upgrade through Recovery (the data will be cleaned up);
3. Finally, it still cannot be solved, you can go to the maintenance service outlets for processing.


Related articles

Photos are blurred after being zoomed in

This is normal. You can adjust the camera resolution to the maximum to reduce the ambig...

Read more  
How to zoom in a photo?

You can zoom in or out with two fingers.

Read more  
What is the default path for saving photos/video files? How to change it?

Open the camera, and tap the setting icon above the screen. The setting is displayed. S...

Read more  
How to Obtain an NFC-Supported SIM Card

To experience the NFC-enabled analog function, you need to replace the NFC-SIM card in ...

Read more