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Support Center

Learn more about your device with guides, shopping support, and more.

What can I do if the virtual key or return key of the mobile phone is not sensitive?

1. When an application is started, the application needs to take over the navigation keys. The application may be temporarily unavailable due to application loading. Wait until the application is loaded completely and then proceed to the next step.
2. Restart the mobile phone and perform the test again.
3. If the problem cannot be solved by using the above methods, it is recommended that you go to the repair office for detection.


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